Client Review on DMA | Digital Marketing Agency

What was the best part of the experience?

In 2016 a string of bad business decisions really put us in a bad position. Some negative reviews were pushing potential buyers away. We were really backed into a corner and were forced to seek different avenues of solving the problem._x000D_ _x000D_ We approached a few different companies, but DMA was able to quickly see just how much pain we were in with our sales process. They were quick to come up with a detailed proposal for how they would approach addressing the negativity online and enforcing our brand with positivity. They were brutally honest with us; it was an uphill battle given the circumstances, but they were willing to put the time and effort in to help us rescue our brand. It was either go with them, or watch our business fall apart._x000D_ _x000D_ We originally gave them six months to turn our reputation around for us, but within the first three months we were seeing a significant reduction in negative search results and in the negativity we were first seeing with social media. Even one of our major competitors who had an entire page dedicated to bashing us couldn’t be found when searching the name of our brand online. Our sales picked back up and we started to even see better results than we had been previously seeing._x000D_

What would you change about the experience?

The worst part about the whole project was the waiting. It was difficult watching our sales continue to drop up until the point when we started to see both the increase and the improvement in our search results._x000D_

Feedback:

DMA does great work. Since we hired them for reputation management, we’ve also invested in having them handle our digital marketing for us. We’ve seen a significant return on our investment and continue to grow and expand our marketing to grow our sales team and business beyond what we were originally expecting.